ADMINISTRATIVE ASSISTANT – OPEN
Provide reception, administrative services, and procurement coordination to the Kenya and East Africa Regional Office (EARO) teams. This position shall act as the first point of contact in the office, requiring the ability to exercise high standards of servicing to a range of stakeholders (internal and the AI movement, media, governments, NGOs, and beneficiaries of AI’s work, amongst others). The position will support a program that seeks to build an inclusive anti-discriminatory national movement response to gross inequalities, corruption, and impunity.
Amnesty International is a Nobel Peace Prize-winning global movement of over seventeen million people committed to campaigning and action to improve human rights standards enshrined in the Kenyan Constitution and International Law. Amnesty International Kenya envisions a place where every person enjoys all the human rights enshrined in the Constitution of Kenya 2010, national laws, the Universal Declaration of Human Rights, and other international human rights instruments.
Our mission is to undertake research and action focused on preventing and ending grave abuses of human rights. Our core values are inclusion, integrity, boldness, innovation, impartiality, independence, democracy, mutual respect, principles of international solidarity, effective action for the individual victim, national coverage, and the universality and indivisibility of human rights.
We stand up for freedom of expression, association and assembly, economic, social, and gender justice, freedom from discrimination, equality, human rights solutions, people empowerment, feminist leadership and a campaign force that brings together our local roots and our global reach.
As a key member of our staff, you will be required to actively demonstrate a commitment to Amnesty’s organizational values and vision and Kenyan Constitution and be familiar with rights-based organizing, citizen empowerment, and an anti-discriminatory approach to social justice. You will be required to work in teams, multi-task and work to deadlines, sometimes under pressure.
Managers, all staff, Specific International Secretariat Staff, EARO
The Administrative Assistant will:
- Manage the front desk (e.g. answering telephone calls, reception duties, coordination of visitors’ parking and maintaining filing systems) and oversee routine office operations (e.g., office cleaning and repairs)
- Coordinate the logistical arrangements/ bookings for routine internal meetings, external meetings and visits from other project activities to provide efficient and effective support.
- Provide a first point contact for a wide range of audiences (internal and external) and those wishing to connect with members of staff. This will ensure that queries are responded to quickly and succinctly and that internal and external contacts receive a professional comprehensive service and good relationships are maintained.
- Management of contracts signed by EARO for office cleaning, garbage collection and landline service providers.
- Provide procurement induction to new staff in line with AIK policies and how to use relevant systems and processes with a view to increasing support capacity within the projects and improving operational speed and efficiency.
- Where appropriate, manage volunteers and interns to ensure their work is carried out in accordance with policies and procedures and meets requirements of the projects and that there is a mutually positive volunteering experience.
- Assist the Finance and Admin team in procurement processes of goods and services to ensure that the staff have what they require to carry out their work and the office operates smoothly.
- Create and maintain good relationships with vendors, maintain records/ inventory of purchases, pricing, and other important data, review and analyse all vendors/ suppliers, supply and price options.
- Develop plans for purchasing equipment, services, and supplies, negotiate the best deal for pricing and supply contracts, ensure that the products and supplies are high quality and maintain and update list of suppliers and their qualifications, delivery ties, and potential future development.
- With the support of office assistants ensure efficient store management and records.
- Coordinate office safety and convenience for staff in coordination with the Finance and Administration Manager.
WHAT DOES SUCCESS LOOK LIKE IN THIS JOB?
- The Finance & Administration department is provided with adequate assistance and support in facilitating the efficient management of the Office.
- Timely and efficient procurement processes
- Security protocols are followed to ensure that the office safety is managed effectively.
- Greater access to information, synergy and coordination experienced across AIK and EARO teams.
- Staff can complete their work in a timely manner by providing ad-hoc support to the team as required.
- Highest level of discretion is exercised through managing the exchange of confidential, sensitive or contentious information both internally and externally with managers/staff/ external persons in a professional manner.
EXPERIENCE AND SKILLS
A change-maker with a passion and understanding of human rights, you will ensure all Amnesty campaigns and actions are underpinned by our policies and procedures by;
- University degree in Commerce or Business Administration.
- CPA or ACCA Part II
- Minimum four years’ work experience
- Commitment to Amnesty organisational values and vision and Article 10 of the Kenyan constitution
- Experience in diary management, making travel arrangements, coordinating and servicing meetings.
- Prior experience in office administration and procurement.
- Experience of setting up and maintaining hard and soft information storage, retrieval and communication systems.
- Proficiency in technology systems including Microsoft office, Excel, ERPs specifically MS Dynamics 365
- Good inter-personal and communication skills including liaising with external guests.
- Ability to work as part of a big team.
- Ability to multi-task and work to deadlines, sometimes under pressure; and
- Understands the importance of and commitment to safeguarding the confidential nature of the work.
- Demonstrated experience in working for an international organization or one that works across multiple locations.
- Significant experience in providing high level administrative and procurement support.
HOW YOU WORK
The Behaviour Framework focuses on how we work rather than what our job is designed to do. It articulates the behaviours that are expected from a group of professionals who are working effectively together. It includes Delivering results – Working with others – Developing oneself and others – Contributing to a dynamic and effective IS – Making decisions – Taking the initiative –Communicating and influencing.
Equality and diversity are at the core of our values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected. We do not discriminate based on your gender, age, ethnicity, disability, class, sexual preference, or other identities. Women and persons with disability are strongly encouraged to apply.
NO FEE CHARGED AND YOUR RIGHT TO PRIVACY
Amnesty International Kenya does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, or training). Amnesty International Kenya does not share your applications or information with third parties without your consent.
CONFLICT OF INTEREST
Public or other activity, affiliation to or support for any group or organization, personal association or other factor which may generate a real or perceived conflict of interest with Amnesty International’s principles (specifically independence and impartiality), or raise a security concern, or otherwise prevent the candidate from carrying out key functions of the specific post and would therefore disqualify the candidate from being appointed.
This job description will be reviewed from time to time to ensure that the scope and focus are in tandem with Amnesty International’s priorities and operating context.
All applications must be received on or before Sunday 30th July 2023, 2359, hours (EAT)